Gifts Atelier keeps checkout straightforward by offering a clear payment experience for shoppers purchasing mugs and tote bags. This page explains how payments are accepted, processed, reviewed, and refunded so you can place an order with confidence.
Accepted Payment Methods
Gifts Atelier accepts PayPal for online orders. The payment options shown at checkout reflect the currently enabled methods for the store, so customers should rely on the checkout page as the final step for confirming how an order can be paid.
Because PayPal is the enabled payment method, Gifts Atelier does not present or advertise unsupported checkout options. If a payment method is not available during checkout, it is not currently offered for online purchases through the store.
Checkout Currency
All checkout totals at Gifts Atelier are displayed and charged in USD. Product prices, order totals, payment authorizations, and refunds are handled in the same checkout currency so that your payment record matches the currency used when the order is placed.
If your PayPal account or funding source uses another currency, PayPal or your financial institution may apply its own conversion process or account-level terms. Gifts Atelier does not control those external conversion decisions or any related charges that may appear outside the store checkout.
Payment Authorization
When you place an order, your payment is submitted for authorization through the checkout process. Authorization helps confirm that the selected payment method is valid and that the transaction can be completed before the order moves forward for fulfillment.
An order is not considered successfully paid until the payment is approved. If payment cannot be authorized, the order may not be completed, and you may need to return to checkout to review your payment details or choose an available option shown there.
Payment Security
Payments for Gifts Atelier orders are handled by secure third-party processors. The store does not store full card numbers, and sensitive payment handling takes place through the payment provider rather than being retained directly by Gifts Atelier.
Customers should make sure they are completing payment through the official Gifts Atelier checkout. For broader information about how customer information is handled by the store, please review the Privacy Policy.
Failed or Declined Payments
A payment may fail or be declined for reasons connected to the payment provider, the funding source, account settings, billing information, or security review. Gifts Atelier may not receive detailed information about the reason for a decline, because that decision can come from PayPal or the institution connected to your payment account.
If checkout does not complete, review the information entered during payment and follow any instructions shown by the payment provider. If you believe the issue is related to your order rather than your payment account, contact Gifts Atelier so the support team can help confirm whether an order was received.
Charges and Receipts
After a successful checkout, the charge should correspond to the order total shown before you submitted payment. Customers should review the order confirmation and any payment receipt carefully to make sure the purchased items and transaction details are correct.
Receipts or payment confirmations may be issued by the payment provider as well as by the store checkout system. If you need help matching a payment receipt to an order, include your order number and the email address used at checkout when contacting support.
Refunds to the Original Payment Method
Approved refunds return to the original payment method. This means a refund for a PayPal-paid order is processed back through the same original payment route rather than being issued to a different account or alternate payment option.
Refund eligibility and approval depend on the circumstances of the order and the applicable store policy. For details about return conditions, damaged or incorrect items, and how refund requests are reviewed, please refer to the Return & Refund Policy.
Fraud Prevention
Gifts Atelier may review orders when payment activity, account information, or checkout details require additional verification. This helps protect customers and the store from unauthorized transactions, payment misuse, and order activity that cannot be reasonably validated.
If more information is needed to review an order, Gifts Atelier may contact the customer using the order contact details. Orders that cannot be verified may be delayed or may not proceed, depending on the circumstances and the information available.
Order Changes After Payment
Once payment has been submitted, changes to an order may be limited because the order can begin moving through the fulfillment process. If you notice an issue with the item selected, the shipping details, or other order information, contact the store as soon as possible so the request can be reviewed.
Payment approval does not guarantee that every requested change can be made after checkout. For shipping-related questions or delivery support, the Shipping Policy and Order Tracking pages may help explain the next steps available for an order already in progress.
Payment Questions and Account Privacy
For security reasons, Gifts Atelier cannot access or change private PayPal account credentials, funding-source settings, or account-level payment restrictions. Customers who need help with those details should use the support resources provided by the payment provider.
Gifts Atelier can assist with store-side questions such as whether an order was received, whether a payment appears connected to an order, or whether a refund has been approved by the store. The Terms of Service provide additional context about purchases made through the website.
How to Contact Us
If you have a question about a payment, receipt, failed checkout, or refund status, contact Gifts Atelier at support@giftsatelier.com. Please include your order number if available, the email address used at checkout, and a brief explanation of the issue so the support team can review the matter efficiently.
For general assistance beyond payment issues, the Contact Us page is the best place to find support guidance. Do not send full payment credentials, passwords, or complete card details by email, as Gifts Atelier does not need that information to review a store order.